Why Choose PCR?
We’re more than just an IT Service Provider. We’re a true business partner.
PCR Business Systems specializes in managed IT services for small- and medium-sized businesses. We monitor your network day and night, seven days a week, to prevent downtime and cyberattacks. This is done all while providing you with the fastest help desk and best IT support in Akron, OH. But that’s not all we offer.
We are a true business partner, working with you and your staff to improve the productivity and efficiency of your business operations. Our team is dedicated to helping your business through the use, management, education, strategic alignment, and continuous advancement of your technology.
WHAT SETS US APART?
OUR PROCESS
PCR Business Systems is well-known for delivering streamlined managed IT solutions tailored to meet individual business needs. Efficiently managing IT boils down to one thing: the process. The PCR Technology Success Process combines the best proactive and reactive technology management and support with business technology consulting services that help you create, implement, and manage a long-term technology success plan. We take no shortcuts in delivering the best solutions available.
Learn MoreOUR TEAM
From salaries to training, hiring your own internal IT staff is expensive. Depending on your budget, you may only be able to afford a small team. Instead of one or two people managing your IT in house, when you partner with PCR, you will have an entire team of experts at your disposal. That means we are able to dedicate IT management specialists to assist you wherever needed. In other words, if you have a question or if a problem arises, we always have someone on hand to help.
We consider our team to be a family and they’re our greatest asset. Since day one, we’ve had very little turnover—a fact we are extremely proud of.
OUR CREDENTIALS
In addition to being in business for 15+ years and providing IT solutions for more than 100 Akron-area businesses, PCR Business Systems is in the process of becoming SOC 2, Type II certified. That means we are currently being audited by a third-party independent auditing and accounting firm to show we have the strictest information security policies and procedures in place.
We take your data security very seriously and voluntarily went through the SOC 2 auditing processes so you can rest assured your confidential information is safe and secure.
OUR SERVICE GUARANTEE
It’s unfortunate, but not all business relationships work. That’s why we keep it simple: We won’t force you into long-term contracts, and if you aren’t completely happy with our services, you don’t have to pay. Unlike our competitors, we give you the freedom to make the best business decision that works for you because we believe the quality of what we have to offer speaks for itself.
We don’t waiver on our process or price, and we don’t take on new clients if we can’t fully implement our process for them. This allows us to deliver the best IT solutions for each business we partner with.
WHAT DOES ALL THIS MEAN FOR YOUR BUSINESS?
Lower Overall Technology Costs
Increased Productivity
Better Company Morale
Reduced Risk
Improved Functionality
Enhanced Security
Better Profit Margins
Peace of Mind
PCR Business Systems Is an Industry Leader in IT Solutions
Since our inception, PCR has been a premier managed IT services provider in the Akron area, and this is not by accident. Our dedication to providing exceptional services and our commitment to delivering high-quality customer service have made us industry leaders. Every day, our team strives to put businesses like yours in the best position to succeed.