Why choose PCR for your outsourced IT support?
If we had to sum it up in just a few words, we’d probably answer “because of our team.” Since we opened our doors in 2004, our focus has been on creating the best outsourced IT support team in Northeast Ohio. We’ve assembled a group of men and women who share in our vision, take pride in their work, and whom our clients can trust, rely on, and will enjoy working with.
Additionally, when you choose PCR, you’re getting a true business partner fully invested in your success. Our one-of-a-kind technology success process is designed to improve productivity and efficiency; our service guarantee promises no hidden fees and 100% satisfaction; and our SOC 2 certification ensures you (and your investors) that you’re working with an cybersecurity firm that has the highest security controls in place.
Schedule a call with PCR President, Pat Carroll.
We’d love to show you why PCR has been Northeast Ohio’s trusted IT company since 2024.
Our Expert IT Team
We consider our team to be a family and our greatest asset. Since day one, we’ve had very little turnover, a fact we’re extremely proud of. Many of our staff have been with us since the early days, and we’re continuously adding new talent to expand our capabilities and provide our clients with the highest level of service.
Hiring an internal IT staff can be expensive. Depending on your budget, you may only be able to afford a small team. Instead of one or two people managing your IT in-house, when you partner with PCR, you will have an entire team of IT experts dedicated to your technology. We will always have someone standing by to help if you have any questions or a problem arises. Meet the PCR team.
Our Outsourced IT Support Process
There is no “one-size-fits-all” IT plan that will work for every company. That’s why PCR Business Systems customizes our IT outsourcing solutions to meet your specific technological needs.
The PCR Technology Success Process was created to combine the best proactive and reactive technology management and support with business technology consulting services to help you create, implement, and manage an IT success plan that aligns with your long-term goals. We take no shortcuts in delivering the best small and mid-sized business IT services available. Learn more about our Technology Success Process.
Our Service Guarantee
It’s unfortunate, but not all business relationships work. That’s why we keep it simple: if you aren’t completely happy with our services, you don’t have to pay. Unlike our competitors, we give you the freedom to make the best business decision that works for you. We believe the quality of our IT support speaks for itself.
We don’t waiver on our process, and we don’t take on new clients if we can’t fully implement our process for them. This allows us to deliver the best IT solutions for each business we partner with. Schedule a call to learn more.
Our Cybersecurity Credentials
In addition to providing outsourced IT support for hundreds of Northeast Ohio businesses since 2004, PCR Business Systems is also SOC 2 certified. That means we have been audited by an independent third-party auditing and accounting firm to confirm that we have the strictest information security policies and procedures in place.
We take your data security very seriously and voluntarily went through the SOC 2 auditing processes so that you can rest assured knowing your confidential information is safe and secure. Read why you should only work with SOC 2-compliant managed service providers.
An Industry Leader in Outsourced IT Support
PCR Business Systems is a managed IT provider offering IT solutions and IT outsourcing for small and medium-sized businesses. We provide you with the fastest help desk and best IT support in Akron, OH – while monitoring your network day and night to prevent downtime and guard against cyberattacks. We are committed to providing our clients with the best service and highest-quality customer technology support in the industry.
We are a true business partner who works with you and your staff to improve the productivity and efficiency of your business operations. Our team is dedicated to helping your business through the use, management, education, strategic alignment, and continuous advancement of your technology. Schedule a meeting.
Why choose PCR for your outsourced IT support?
If we had to sum it up in just a few words, we’d probably answer “because of our team.” Since we opened our doors in 2004, our focus has been on creating the best outsourced IT support team in Northeast Ohio. We’ve assembled a group of men and women who share in our vision, take pride in their work, and whom our clients can trust, rely on, and will enjoy working with.
Additionally, when you choose PCR, you’re getting a true business partner fully invested in your success. Our one-of-a-kind technology success process is designed to improve productivity and efficiency; our service guarantee promises no hidden fees and 100% satisfaction; and our SOC 2 certification ensures you (and your investors) that you’re working with an cybersecurity firm that has the highest security controls in place.
Schedule a call with PCR President, Pat Carroll.
We’d love to show you why PCR has been Northeast Ohio’s trusted IT company since 2024.
Our Expert IT Team
We consider our team to be a family and our greatest asset. Since day one, we’ve had very little turnover, a fact we’re extremely proud of. Many of our staff have been with us since the early days, and we’re continuously adding new talent to expand our capabilities and provide our clients with the highest level of service.
Hiring an internal IT staff can be expensive. Depending on your budget, you may only be able to afford a small team. Instead of one or two people managing your IT in-house, when you partner with PCR, you will have an entire team of IT experts dedicated to your technology. We will always have someone standing by to help if you have any questions or a problem arises. Meet the PCR team.
Our Outsourced IT Support Process
There is no “one-size-fits-all” IT plan that will work for every company. That’s why PCR Business Systems customizes our IT outsourcing solutions to meet your specific technological needs.
The PCR Technology Success Process was created to combine the best proactive and reactive technology management and support with business technology consulting services to help you create, implement, and manage an IT success plan that aligns with your long-term goals. We take no shortcuts in delivering the best small and mid-sized business IT services available. Learn more about our Technology Success Process.
Our Service Guarantee
It’s unfortunate, but not all business relationships work. That’s why we keep it simple: if you aren’t completely happy with our services, you don’t have to pay. Unlike our competitors, we give you the freedom to make the best business decision that works for you. We believe the quality of our IT support speaks for itself.
We don’t waiver on our process, and we don’t take on new clients if we can’t fully implement our process for them. This allows us to deliver the best IT solutions for each business we partner with. Schedule a call to learn more.
Our Cybersecurity Credentials
In addition to providing outsourced IT support for hundreds of Northeast Ohio businesses since 2004, PCR Business Systems is also SOC 2 certified. That means we have been audited by an independent third-party auditing and accounting firm to confirm that we have the strictest information security policies and procedures in place.
We take your data security very seriously and voluntarily went through the SOC 2 auditing processes so that you can rest assured knowing your confidential information is safe and secure. Read why you should only work with SOC 2-compliant managed service providers.
An Industry Leader in Outsourced IT Support
PCR Business Systems is a managed IT provider offering IT solutions and IT outsourcing for small and medium-sized businesses. We provide you with the fastest help desk and best IT support in Akron, OH – while monitoring your network day and night to prevent downtime and guard against cyberattacks. We are committed to providing our clients with the best service and highest-quality customer technology support in the industry.
We are a true business partner who works with you and your staff to improve the productivity and efficiency of your business operations. Our team is dedicated to helping your business through the use, management, education, strategic alignment, and continuous advancement of your technology. Schedule a meeting.