Prior to working with PCR Business Systems, we outsourced our IT needs. While this suited an immediate need, we were really looking for an IT company that could manage all of our technological needs, not just fixing problems. PCR was the IT manager we were looking for, not just a trouble-shooter. PCR helped us look at our bigger IT infrastructure, assessed needs, and has also helped us build a strong foundation that guides us forward.
One of the things that makes PCR different from the other company is that they educate us in understanding our needs, and while everything may not start out as perfect, they know the path to lead us on to get us to perfection.
Some of the biggest benefits we have experienced since hiring PCR Business Systems is that we were able to redistribute our servers and use current resources to make us a lot more efficient than we were prior to hiring PCR. We used to have HUGE issues, and not with PCR we don’t!
One of the reasons we ended up choosing PCR Business Systems is because our team was really impressed with how your employees presented themselves. We knew we had existing problems, and your team treated us with respect and with zero judgment. The overall presentation was clear and easy to follow. Our team also appreciated the way PCR tackled our problems…with ease and a sense of calm.
PCR wasn’t the lowest bid we received, however we were being sucked dry by the hourly rate we had been paying with our prior IT provider. Those costs stacked up. With PCR though, we knew there was going to be a significant amount of work up-front, but we also knew that the overall cost was going to be a lot friendlier to our budget.
PCR Business Systems has been an extremely responsive and professional company to work with. We have developed a great working relationship, and the feedback we are getting from our employees has been wonderful. Thank you for everything you have done for us. We could not be happier.”