Since 2004, we’ve provided Northeast Ohio businesses with industry-leading managed IT support services, cybersecurity solutions, and business technology development. Delegate your IT operations to our highly trained experts.
Looking for an IT Company that will enhance business performance? Look no further!
PCR is the leading IT Managed Service Provider in Akron, OH. Since 2004, we’ve provided Northeast Ohio businesses with industry-leading managed IT support services, cybersecurity solutions, and business technology development. Delegate your IT operations to our highly trained experts.
Our comprehensive managed IT services include:
Anytime you’re not observing the activity over your network, you leave it vulnerable to intrusion attempts and other threats. We solve this problem through our 24/7 monitoring and support services. We keep an eye on your network throughout the day and night. If we spot anything suspicious, we’ll alert you and perform fixes immediately.
Learn MoreAllow PCR’s experts to become your dedicated help desk services provider with our industry-leading desktop support IT services. Our team consists of highly trained professionals who are experts in their field. We’ll improve response times and bolster customer support and loyalty with a fully staffed, local help desk.
Learn MoreAlong with our 24/7 monitoring solutions, we offer network monitoring. This is a key IT process that monitors the various aspects of your network—including routers, firewalls, servers, and more—for performance issues and threats. Through our network monitoring tools, we’ll discover issues before they can become major problems that affect your productivity.
Learn MoreViruses and malware are a constant threat to business operations. PCR’s technicians can help your business stay secure. We do everything from securing your information at an offsite data center to protecting your network from external threats through threat remediation.
Learn MoreServer virtualization allows for a single physical server to run multiple operating systems, which can help save money. With PCR as your partner, we help optimize performance and modernize your network through our server virtualization services and virtual server support.
Learn MoreYou never know when data loss may occur. Make sure your data is protected by having a proper IT disaster recovery plan in place. Our backup and protection services provide a cost-effective, simple solution to ensure your valuable information is backed up in the case of a disaster.
Learn MoreDisasters are part of reality, unfortunately, and they can happen to any business. But that doesn’t mean you can’t be prepared. The technicians at PCR will create backups of your data to ensure you’ll always have access to it, even if your office succumbs to a disaster. We’ll also work with your team to create a disaster recovery plan that will ensure business continuity.
Learn MoreDealing with multiple vendors can easily add extra hours of work and stress to your job every month. We eliminate this pain by taking over the vendor management process on your behalf. We simplify the process by stepping in to manage your vendor contracts, relationships, and performance. Our IT vendor management solutions will help you control service costs, strengthen vendor performance, and reduce risks.
Learn MorePCR has helped over 2,500 Ohio employees get set up to work from home properly. We’ll make sure your remote staff has all the tools they need to work from home safely, securely, and efficiently.
Learn MoreIn this new age of digital transformation, it’s never been more important to align your technology strategy with your business strategy. Take full advantage of your IT with PCR’s virtual chief information officer (vCIO) services.
Learn MoreAnytime you’re not observing the activity over your network, you leave it vulnerable to intrusion attempts and other threats. We solve this problem through our 24/7 monitoring and support services. We keep an eye on your network throughout the day and night. If we spot anything suspicious, we’ll alert you and perform fixes immediately.
Learn MoreAllow PCR’s experts to become your dedicated help desk services provider with our industry-leading desktop support IT services. Our team consists of highly trained professionals who are experts in their field. We’ll improve response times and bolster customer support and loyalty with a fully staffed, local help desk.
Learn MoreAlong with our 24/7 monitoring solutions, we offer network monitoring. This is a key IT process that monitors the various aspects of your network—including routers, firewalls, servers, and more—for performance issues and threats. Through our network monitoring tools, we’ll discover issues before they can become major problems that affect your productivity.
Learn MoreViruses and malware are a constant threat to business operations. PCR’s technicians can help your business stay secure. We do everything from securing your information at an offsite data center to protecting your network from external threats through threat remediation.
Learn MoreServer virtualization allows for a single physical server to run multiple operating systems, which can help save money. With PCR as your partner, we help optimize performance and modernize your network through our server virtualization services and virtual server support.
Learn MoreYou never know when data loss may occur. Make sure your data is protected by having a proper IT disaster recovery plan in place. Our backup and protection services provide a cost-effective, simple solution to ensure your valuable information is backed up in the case of a disaster.
Learn MoreUnfortunately, disasters can happen to any business. But that doesn’t mean you can’t be prepared. The technicians at PCR will create backups of your data to ensure you’ll always have access to it, even if your office succumbs to a disaster. We’ll also work with your team to create a disaster recovery plan that will ensure business continuity.
Learn MoreDealing with multiple vendors can add extra hours and stress to your job. We eliminate this pain by taking over the vendor management process on your behalf. We simplify the process by stepping in to manage your vendor contracts, relationships, and performance. Our IT vendor management solutions will help you control service costs, strengthen vendor performance, and reduce risks.
Learn MorePCR Business Systems has helped over 2,500 Ohio employees get set up to work from home properly. We’ll make sure your remote staff has all the tools they need to work from home safely, securely, and efficiently.
Learn MoreIn this new age of digital transformation, it’s never been more important to align your technology strategy with your business strategy. Take full advantage of your IT with PCR’s virtual chief information officer (vCIO) services.
Learn MoreWhen it comes to IT managed service providers, PCR is one of a kind. We get to know our clients, understand their business objectives, and assess their IT environment to learn where improvements can be made. This allows us to build a managed IT plan that’s tailored to your business needs. It also allows us to be transparent, discussing the monthly costs upfront, so we don’t cause any surprises.
This is a procedure we conduct for all of our customers because we know it works. The process we follow is what has made our business so successful over the many years we have provided IT managed services in Akron, Ohio.
We also use what we call a Best Practices Report Card, where we lay out every technology scenario that could happen and rate a customer by how they react. After months of working with us, our partners will be able to see their percentages rise as they become more IT savvy. The better you understand IT, the fewer IT problems you’ll have, meaning the less you’ll have to call the help desk.
Customers usually start at 10%-20%, and after a couple of months, on average, rank higher than 80%.
At PCR, we strive to help businesses grow by managing and developing every aspect of their IT. In addition to providing industry-leading managed IT services, we also work directly with our clients to develop long-term technology solutions that make sense for their business.
The Benefits of PCR’s Managed IT Support Services
Technical problems can range anywhere from minor to severe and they can happen at any moment. When that time comes, your business will end up grinding to a halt. But it doesn’t have to be that way.
With the right IT managed services provider (MSP), you can worry less about your IT needs and refocus on growing your business.
We provide you with:
Peace of Mind: We monitor your networks 24/7 and automatically provide alerts. We also customize a support plan based on your business needs.
Less Downtime: We identify and fix issues before they cause significant problems. In our onboarding process, we go over a recovery plan in detail to ensure all your business needs are met.
Fewer Disruptions: Our IT support and maintenance team works fast and efficiently to keep your business up and running. The PCR help desk is consistently ranked as one of the best in the area.
Predictable Costs: Our onboarding process is systematic, and we are transparent from the beginning. By building a plan and discussing the monthly costs upfront, we don’t cause any surprises.
At PCR, we strive to help businesses grow by managing and developing every aspect of their IT. In addition to providing industry-leading managed IT support, we also work directly with our clients to develop long-term technology solutions that make sense for their business.
The Benefits of PCR’s Managed IT Support Services
Technical problems can range anywhere from minor to severe and they can happen at any moment. When that time comes, your business will end up grinding to a halt. But it doesn’t have to be that way.
With the right IT managed services provider (MSP), you can worry less about your IT needs and refocus on growing your business.
We provide you with:
Peace of Mind: We monitor your networks 24/7 and automatically provide alerts. We also customize a support plan based on your business needs.
Less Downtime: We identify and fix issues before they cause significant problems. In our onboarding process, we go over a recovery plan in detail to ensure all your business needs are met.
Fewer Disruptions: Our IT support and maintenance team works fast and efficiently to keep your business up and running. The PCR help desk is consistently ranked as one of the best in the area.
Predictable Costs: Our onboarding process is systematic, and we are transparent from the beginning. By building a plan and discussing the monthly costs upfront, we don’t cause any surprises.
If you’re interested in learning more about the world of IT, we have a large collection of informational blogs you can check out. Our blogs cover a wide spectrum of IT topics that range from cyber security to network monitoring. Here are a few resources you may find helpful:
