Managed IT Services
Outsource your IT to a company you can trust.
Looking for a Technology Provider That Will Enhance Business Performance? Look no further!
PCR Business Systems—Managed Service Provider in Akron, Ohio
Are you trying to manage your own IT in-house, while running a successful business? Or are you not paying enough attention to your IT? When something goes wrong with your IT, business grinds to a halt. With the right managed service provider (MSP), you can worry less about IT and focus on your business more.
With PCR’s managed IT service, you can expect:
- Peace of Mind: We monitor your networks 24/7 and automatically provide alerts. We also customize a support plan based on your business needs.
- Less Downtime: We identify and fix issues before they cause significant problems. In our onboarding process, we go over a recovery plan in detail to ensure all your business needs are met.
- Fewer Disruptions: We provide help quickly and remotely; our help desk is rated the best in the area.
- Predictable Costs: Our onboarding process is systematic and we are transparent from the beginning. By building a plan and discussing the monthly costs upfront, there are no surprises.
What Does Our Process Look Like?
The process we follow is what has made our business so successful. Our onboarding process is tight and systematic. The technology process we implement is standard across all customers because we know it works. We don’t specialize in one vertical; we make technology work for all companies.
We also use what we call a Best Practices Report Card in which we lay out every technology scenario that could happen and rate a customer on how they might react. After months of working with us, our partners can see their percentages begin to rise – they have fewer IT problems and don’t have to call the help desk as much. Customers usually start at 10%-20%, and after a couple months, rank higher than 80%.
Outsource Your IT to the Trusted Professionals at PCR
At PCR, we strive to help businesses achieve greatness by helping with every aspect of their IT. Through our onboarding process, our partners can understand upfront the exact services that will be tailored to them and at what cost.
