Some of the organizations we work with:
Why work with PCR?
PCR Business Systems specializes in nonprofit technology management. We’ll watch over every facet of your IT, while helping you maximize available discounts, create working budgets, educate your staff, and develop a plan for long-term success.
In the 16+ years we’ve been in business, we’ve had the pleasure of working with dozens of Northeast Ohio Nonprofits. What we discovered is that most nonprofits face similar challenges:
- Difficulty budgeting for IT
- Missing out on free and discounted services and software available to nonprofits
- Not having a long-term IT strategy to adapt to changing technology needs
- Realizing they need trusted IT support after it’s too late and they’ve suffered a disaster or network breach
Through experience we learned how to tailor our services to fit your organization’s specific needs. We’ll not just manage your technology; we’ll help you budget and plan for the future—while arming your staff with the knowledge and tools needed to maximize your technology resources.
Value & Budgeting
Many nonprofits don’t realize that there are discounted (and even free) software and services available to them. We know that funding can be a challenge, and we’re here to help you save every dollar we can. We know how to find and take advantage of these offers.
In addition, our outsourced IT services for nonprofits are easy for your organization to budget. You won’t have to worry about fees piling up after the fact. We’ll create an all-inclusive IT plan that makes sense for your nonproft and fits within your budget.
Core Values & Community
We enjoy working with nonprofits for two key reasons. First, we take pride in giving back to our community and helping local organizations succeed. Second, the nonprofits we work with share our core value beliefs.
We stand by our core values and live by them everyday. Your organization will appreciate our commitment and dedication to trying to improve the lives of everyone we encounter.
Most nonprofit organizations don’t have a long-term technology plan. This is a mistake. Technology is constantly changing and your organization needs to evolve with it.
We are a true business partner who will prepare you for future IT challenges by helping you develop one, three, and five-year plans. We’ll help you align your IT with your organization’s goals, and work alongside you and your staff to help you achieve them.
Security & Reliability
We have a proven track record of providing the fastest and most reliable IT services in Northeast Ohio. In addition, we are one of (if not the only) Akron-area IT company to be SOC Certified.
This means we’ve gone through an independent third-party audit to guarantee that we have the highest level of security controls in place to protect your organization’s most sensitive data.
Everything You Need
We offer nonprofits all-inclusive, “buffet style” IT support. In other words, we take care of everything. We’ll monitor and protect your network 24/7, keep your system and software up-to-date, streamline IT infrastructure for decentralized workforce, and provide lightening-fast helpdesk support should an issue ever arise.
Instead of just having one or two in-house technicians working for your organization, we have an entire team of IT experts at your disposal to address any issues you may have.
Alpha Phi Alpha Homes has been a client of PCR Business Systems for many years and they have always been extremely knowledgeable, capable, caring and patient.
One of the things that makes PCR stand out is their Team. They are always courteous and strive to identify what our needs are, and how they can help to address them. Much of the Alpha staff are not tech savvy individuals, including myself, and we probably ask questions that have obvious answers to the PCR Team. However, they are always patient with us.
Another great value from PCR is that they are on top of the latest technological trends. This is critical when we are looking to improve the operations of our organization. It is great to have a resource that also serves as a business consultant to us since we would never be able to sort through all of the information on our own.
I would highly recommend PCR Business Systems to any business looking to outsource their IT needs. Utilizing their IT and business expertise is well worth my investment.”
Before quoting or starting any work, PCR took the time to get to know our company, listening to our goals, needs, budget and timelines. We used to feel like a small fish in a big sea, but now we feel like a big fish in a small sea. We receive fast responses to our questions, suggestions on future technology savings and support for staff who are not tech-savvy.
There are times when we are just not sure who to call with a problem. Various issues come up during a work day that could be a telephone problem, software difficulty, networking glitch or lack of knowledge by the end user. PCR is ALWAYS there to sort through the difficult situation and either solve the problem or help me as a non-computer professional understand better the world of technology. We have called on PCR with multiple hurdles with our computers and networks; they have always taken the time to immediately help work through the presenting problems and get us back up and working in a very short period of time.
One of the biggest benefits we have received since hiring PCR is a lift in staff morale. No longer are the employees complaining about slow computers that stop their work efficiencies. We are operating at a faster speed with better equipment and software; ALL THE WHILE SAVING MONEY OVER OUR PAST TECHNOLOGY BILLS.”
Having PCR Business Systems there when I need them provides me with peace of mind. Prior to hiring them I was the staff contact for answering technical questions. Now, I can just say “Call PCR,” and I have the confidence that they will answer any question or fix any problem quickly and efficiently!
Hiring PCR has been a huge time saver. I don’t worry or wonder if our backup is working, or if our computer needs any updating. PCR just gets the job done!”