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Why Choose PCR?

We’re more than just an IT Service Provider. We’re a true business partner.

PCR Business Systems specializes in Managed IT Services for small and medium-sized business—monitoring your network 24/7 to prevent downtime and cyber-attacks, while also providing the fastest help desk and best IT support in Akron, OH.  But in addition to all this we offer our clients even more.

We are a true business partner. We will work alongside you to help you grow your business through the use, management, education, strategic alignment, and continuous advancement of your technology. We want to see you achieve your business goals and we will do everything in our power to help you do so.


WHAT SETS US APART?


OUR PROCESS

Efficiently managing IT boils down to one thing: the PROCESS. The PCR Technology Success Process combines providing the best proactive and reactive technology management and support, alongside business technology consulting services that help you create, implement and manage a long-term technology success plan.

We take IT service to the next level by helping you align your technology with your business goals. We’ll help you develop 1, 3 and 5+ year plans, and arm you with the tools to get you there–including our customized Technology Success Report Card which will ensure you comply with the industry’s best practices.

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OUR TEAM

Instead of one or two people managing your IT in-house, when you partner with PCR you will have an entire team of experts at your disposal. That means we are able to dedicate an IT Management SPECIALIST to assist you wherever needed. In other words, if you have a question or if a problem arises, we always have someone on-hand to help.

Our team is also a family and our greatest asset. Since day one we’ve had very little turnover—a fact we are extremely proud of.

Meet the Team

 

OUR CREDENTIALS

In addition to being in business for 15+ years and providing IT solutions for over 100 Akron area businesses, PCR Business Systems is in the process of becoming SOC 2, Type II certified. That means we are currently being audited by a third-party independent auditing and accounting firm to show that we have the strictest information security policies and procedures in place.

We take your data security very seriously and voluntarily went through the SOC 2 auditing processes so that you can rest assured knowing that your confidential information is safe and secure.

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OUR SERVICE GUARANTEE

The reality is that not all business relationships work (for one reason or another). That’s why we keep it simple: no long term contracts are ever required, and if you aren’t completely happy with our services you don’t have to pay.

We don’t waiver on our process or price and we don’t take on new clients that we can’t fully implement our process for. This allows us to deliver the best IT solutions for each business we partner with.

 


WHAT DOES ALL THIS MEAN FOR YOUR BUSINESS?


Lower Overall Technology Costs  

Increased Productivity

Better Company Morale

Reduced Risk

Improved Functionality

Enhanced Security

Better Profit Margins

Peace of Mind


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