Who Read It?
Pat Carroll (president) and the PCR Management Team
Why I Liked It
Traction provides small business owners with a powerful system for running your business. After reading this book two years ago, I bought several copies and required my management team to read it, as well as encouraging all staff to do the same. Since then, we have implemented the Entrepreneurial Operating System (EOS) outlined in this book and have seen incredible results in organization, problem solving, and a steady increase in company profitability.
Since reading and implementing the EOS, PCR has experienced the following changes:
Clear Accountability Chart: Every team member knows what his or her role in the company is and what is expected of them. Each is given goals and is able to focus on accomplishing the most important items first.
Clear Vision and Goals: We now have five-year, three-year, one-year and quarterly plans that clearly map out our company goals and vision. In addition, we have a defined meeting rhythm to ensure all departments stay on track to meet the goals we have set.
Perfected Service Delivery: Now that we’ve eliminated virtually all operational issues, and have implemented clearly stated roles and objectives, we are freed up to focus on delivering the best possible service to our customers. Our time is now spent on new product development and constant improvement to our systems and delivery.
Request your FREE copy of Traction!
In my opinion, this is a MUST READ for business owners as well as important for staff members. I would love to send you a copy! Simply fill out the form on this page and we will get one to you right away.
Thanks for Reading!
President, PCR Business Systems