From sending emails to attending virtual meetings, we all heavily rely on the world wide web for our day-to-day operations. Given how intrinsically linked the internet and business has become, it’s hard to imagine how to continue business without it. However, that moment occasionally rears its ugly head when the internet goes down. If the internet goes down in your office, don’t panic. There are steps you can take to get the net back up and running.
How often have you been in a situation where the internet goes down and you’re forced to stop working? No matter how good your network connection solution is, there are going to be times when you experience service interruptions. Nothing is more annoying than dealing with wireless internet connection problems when you’re trying to get work done.
If the problem is on your internet service provider’s (ISP) side of things, there’s not much you can do. But, if the problem is on your side, there’s a good chance you could reestablish your connection with little downtime. So, the next time you experience internet connection issues, give these troubleshooting tips a try. If the problem still exists, you should get in touch with your ISP.
When you see the Wi-Fi signal has completely disappeared, a good place to start your investigation is your router. It’s entirely plausible someone accidentally unplugged the device or plug is half in the outlet and half out. If the LEDs on the front of the device aren’t on, that’s a good indicator the router is off.
Also, don’t forget to physically check your router. Make sure that everything is connected as it should be and be on the lookout for problem LED colors like red or orange. Blinking LEDs can suggest there’s a problem as well. This can be fixed by restarting your router.
If you notice that the current device you’re using has no connection, but other gadgets in the office are connected, the problem may be your device. Take a look at the connection settings on your device and disconnect from the network. Where the settings can be found depends on the device. After about 15 seconds, reconnect with the network.
If you find that you’re connected with the network, but there’s still no internet, then it’s time to run a diagnosis on the network. On PC, all you have to do is find the Wi-Fi icon, right click, then click on troubleshoot problems. For Mac users, go to System Preferences, then click on Network.
When you’re ready to restart your devices, start with the router. Turn it off then unplug it from its power source for about 30 seconds. Proceed to plug it in and turn it on after the 30 seconds have passed. Once this is done, check your device to see if the connection has been reestablished. If there’s still no internet, then the next step is to do the same with your device.
Even for business-level internet, there’s only so much bandwidth to go around. If too many devices are using the net at once, it’s not uncommon for devices to get knocked off. In addition, certain programs on your computer could be draining a lot of the bandwidth as well.
Try disconnecting unnecessary devices from the network to free up bandwidth. For bandwidth-hungry programs, open Task Manager by pressing Ctrl, Alt, and Delete at the same time. This can show you what programs are active and their network usage.
Sometimes the solution is as simple as moving to a new location. Wi-Fi signals get weaker the further they get from the access point. The effect is even worse when signals have to travel through walls. It’s possible that you may just be working in an area where the signal is poor. Try relocating to a desk that’s closer to the router.
When you’re having technical problems, the professionals at PCR Business Systems are here for you. Our technicians are highly trained in delivering IT solutions and are ready to provide assistance when you need it the most. Whatever industry you operate in, our focus is on putting your company in a position for success.
If you’re interested in our services or you want to learn more about this topic, contact us today.