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Managed IT Services

Outsource your IT to a company that you can trust.

Looking for a Technology Provider That Will Enhance Business Performance? Look no further!

PCR Business Systems—Managed Service Provider in Akron, Ohio

Are you trying to manage your own IT in-house all while running a successful business? Or, are you not paying enough attention to your IT? When something goes wrong with your IT, business comes to a halt. With the right MSP (managed service provider), you can worry less about IT and focus on your business more.

At PCR, we aim to minimize the challenges that businesses face in scaling and managing information technology infrastructure. To accomplish this, we rely on a highly knowledgeable staff of IT professionals and an advanced set of IT tools. The exceptional value that we provide to businesses is measurable; businesses who work with us face fewer problems and can run their business at maximum efficiency.

 

With PCR’s managed IT service, you can expect:

  • Peace of Mind: We monitor your networks 24/7 and automatically provide alerts. We also customize a support plan based on your business needs.
  • Less Downtime: We proactively identify and fix issues before they cause significant problems to your business. In our onboarding process, we go over a recovery plan in detail to ensure that all the needs of your business are met.
  • Fewer Disruptions: We provide help quickly and remotely; our help desk is rated the best in the area.
  • Predictable Costs: Our onboarding process is systematic; we have the process down perfectly. We are transparent from the beginning, and by building a plan and discussing the monthly costs upfront, there are no surprises for you. PCR makes budgeting easy. 

What does our process look like?

The process that we follow is what has made our business so successful. Our onboarding process is tight and systematic. The technology process that we implement is standard across all customers because we know it works. We don’t specialize in one vertical; we make technology work for all companies.

We also use what we call a “Best Practices Report Card.” A Best Practices Report Card is a part of our process where we lay out every single technology scenario that could happen and rate a customer at a percentage on how they would react. After months of working with us, our partners can see their percentages begin to rise – they have fewer IT problems and don’t have to call the help desk as much. Customers usually start at 10%-20%, and after a couple months of working with us, they rank higher than 80%.

Outsource Your IT to the Trusted Professionals at PCR

At PCR, we strive to help businesses achieve greatness by helping with every aspect of their IT. Through our onboarding process, our partners can understand upfront the exact services that will be tailored to them and at what cost. Looking for the right MSP provider? Contact PCR; we are your trusted MSP in the Cleveland area!

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