Is Your Managed IT Provider Doing Their Job?

Here are ten questions you need to ask today!

10 Questions to Ask your Managed IT Provider

Each month we talk with Northeast Ohio businesses who suffered a network disaster, data breach, or are trying to recover files that were not properly backed up. Do not let this happen to your company. Ask your IT provider these important questions to make sure they are providing you with the highest level of IT support and security.

Did you know that technology providers are at risk of cyber attacks?
What controls do you have in place to protect my data?
Have you been SOC audited?
Where do you store my passwords?
Do you have multifactor authentication for all your systems?
Is multifactor authentication set up for email on all devices?
Do any of our users have administrator rights on their computers?
Are incoming/outgoing firewall ports blocked?
Can we go over our written backup and disaster recovery plan?
When was the last time our backup was tested?

*** If your managed IT provider can’t answer these important questions, it’s time to talk to someone who can! Schedule a risk-free IT analysis and consultation with PCR Business Systems.

We will take an extensive look at your IT and let you know if your network is vulnerable to a cyber attack, and if there are any areas where you can improve your technology to make your business run more efficiently.

Schedule your Risk-Free IT Analysis and Consultation

PCR has the best customer service of any company I have ever worked with. They are responsive, professional and they solve problems. And that goes for every PCR employee I have worked with. Having this level of support has been critical in maintaining and expanding our office and I am so thankful PCR is part of our team. I recommend them without reservation.

Mary L’Hommedieu – L’Hommedieu & McGrievy, LLC

“Kent Psychological Associates has worked with PCR as our IT professionals since 2015. It feels like we have our own in-house IT department. Their expertise and professionalism has made a positive difference in our ability to serve our patients and grow our business. As a bonus, we just love their whole team. Such a joy to work with!”

Leslie McClure – Kent Psychological Associates

“PCR Business Systems has been a huge help to our nonprofit in Akron, OH. They work hard, always answer our calls, fix problems quickly and are easy, friendly and wonderful to work with. As an added bonus- they are very philanthropic – and they truly CARE about the community where they work! I cannot say enough about the wonderful people at PCR. You will not be disappointed!”

Jacqui Flaherty-Ricchiuti – Keep Akron Beautiful

“PCR is an essential part of our business. Their service is outstanding – they are responsive, patient, and personal. The team at PCR understands our unique needs and takes the time to evaluate every challenge…and then returns to us with solutions that are always focused on the long-term. We are incredibly satisfied with the relationship.”

Jackie Burdett – Hudson Montessori School

Our team of outsourced IT support specialists have been serving Akron area businesses for over 17 years.

WHY BUSINESSES CHOOSE PCR AS THEIR OUTSOURCED IT COMPANY

- Fastest IT Helpdesk in Northeast Ohio
- SOC Audited Security Controls
- Transparent, Easy-to-Budget Pricing
- 100% Money-Back Satisfaction Guarantee
- Entire Team of IT Management Professionals Dedicated to Your Business
- Advanced Cybersecurity Services
- Backup & Disaster Recovery Specialists

GET IT SUPPORT NOW!

OUR BUSINESS IT SERVICES

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Onsite & Remote IT Support

24/7 Network Monitoring

SOC 2, Type 2 Certified Cybersecurity

Remote Desktop & Employee Setup

Backup & Disaster Recovery

Cloud Storage Solutions

Vendor Management

Long-Term IT Planning

ARE WE A GOOD FIT FOR YOUR BUSINESS?

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There are four common reasons why Northeast Ohio business owners choose to outsource IT services to PCR:

#1: They Are Unhappy With Their Current IT Provider

The IT Management industry is highly unregulated. Many businesses turn to PCR because their former IT Service Provider simply did not provide the level of IT solutions they promised. PCR has a proven track record of helping Akron businesses succeed. We have the best IT support services staff around, the fastest helpdesk in Akron, and a tried-and-true process to manage, secure, and prepare your IT to meet your company’s needs.

#2: They Suffered A Data Breach Or Network Disaster

Many companies turn to us after they’ve experienced a data breach or network disaster. PCR helps get them back up and running, while implementing a backup & disaster recovery plan to ensure all essential aspects of their business continues to function. Even if you have not experienced a disaster, it’s essential that you have a plan in place. We will customize a business continuity and disaster recovery plan to meet the specific needs of your business.

#3: Their IT Is Taking Up Too Much Time & Resources

Many Akron businesses don’t have the time or resources to stay on top of their ever-evolving IT demands. Businesses find that outsourcing IT to PCR Business Systems frees up valuable employee hours; saves money through our easy-to-budget all inclusive IT management plans; and lets them rest easy knowing that their network is protected 24/7 with our industry leading IT helpdesk and cybersecurity solutions.

#4: They Need A Higher Level Of Data Protection

Our clients often require a higher level of data security than most in-house IT Teams or Managed IT Services Companies can provide. PCR’s cybersecurity solutions will keep your business ahead of hackers and evolving ransomware threats. In addition, PCR is SOC 2, Type 2 Certified, ensuring that we have the highest level of security controls in place. This is extremely important for businesses who have strict compliance laws they most follow.

If any of these sound familiar, we can help! Please fill out the form and let’s see if we are a good fit.

GET IT SUPPORT NOW

www.pcrbusiness.com | 1655 West Market St., Suite 340 Akron, OH 44313 | 330-572-7575